Privacy policy

Privacy Policy

Last updated: 4 July 2025

At The Green Lion (“we”, “us”, or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website [yourwebsite.com], and describes your rights under applicable privacy laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We may collect and process the following types of information:

  • Personal Data: Information you provide to us directly, such as your name, email address, phone number, and any other details you submit through enquiry forms or when contacting us.
  • Usage Data: Technical information including your IP address, browser type and version, pages visited, time and date of your visit, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to improve user experience, analyze website traffic, and support marketing and advertising efforts.

Legal Bases for Processing (GDPR)

We process your personal data under the following legal bases:

  • Consent: When you have given clear consent for us to process your personal data for a specific purpose (e.g., accepting analytics and marketing cookies).
  • Legitimate Interests: When processing is necessary for our legitimate business interests, such as responding to enquiries and improving our services, provided these are not overridden by your rights.
  • Legal Obligation: Where processing is necessary to comply with the law.

How We Use Your Information

We may use your personal data to:

  • Respond to your enquiries and provide requested information
  • Improve and analyze our website performance and user experience
  • Monitor and analyze usage and trends to improve our website
  • Support marketing and advertising activities (such as retargeting or measuring campaign effectiveness)

Cookies and Analytics

We use Google Analytics and other marketing trackers to help us understand how visitors use our website and to improve our marketing efforts. These tools may collect information about your device and browsing behavior and may transfer data to servers located outside the European Economic Area (EEA), including the United States.

We ensure appropriate safeguards are in place for such transfers, such as standard contractual clauses approved by the European Commission.

You can control or disable cookies through your browser settings and manage consent preferences via our cookie banner. For more details, please see our [Cookie Policy] (if separate) or refer to the cookies section below.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes described above or to comply with legal obligations. For example, we may retain enquiry form data for up to [e.g., 12 months] after the last communication.

How We Share Your Information

We do not sell your personal data. We may share it with:

  • Service Providers: To help operate and maintain our website, or perform services on our behalf (e.g., hosting providers, analytics services).
  • Legal Authorities: If required to comply with legal obligations or protect our rights.

International Data Transfers

Where personal data is transferred outside the EEA, we ensure adequate protection through mechanisms such as standard contractual clauses or other legally acceptable safeguards.

Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to:

  • Access your personal data
  • Correct or update your data
  • Request deletion of your data (“right to be forgotten”)
  • Restrict or object to our processing
  • Withdraw consent at any time (for example, for marketing cookies)
  • Request data portability
  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us at [your email address].

Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Links to Other Websites

Our website may contain links to other websites not operated by us. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

The Green Lion
contact@thegreenlion.net
278/163 Moo.6 T.Nongchom A.Sansai
Chiang Mai, Chiang Mai 50210
Thailand